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Rudolph v.

Contributor Level

Total Points
87

1 Review by Rudolph

  • Alibaba

5/29/16

After waiting 60 days for my order I requested a refund, wait a few more day I was told.
2 weeks later I received the small order via mail. My Visa account was hacked with 2 charges I didn't make according to my banks fraught department via Skrill, ltd London.

My Visa card was brand new just received and Alibaba was the only recipient.!
Got me a new card and will NEVER order from Alibaba again.

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Jeff W. – Alibaba Rep

Hi Rudolph, We regret that your card was misused on our site.
To resolve this problem, please send an email 'Urgent issue of stolen card' to our Security Team at security@aliexpress.com.
Details listed below are needed so we can locate the relevant order(s):
1. Your first six and last four digit card number
2. Charge date
3. Charge amount
4. Currency
Also, you are advised to report the fraud payment to your card issuer. Hope this issue to be sorted out soon!

Rudolph Has Earned 7 Votes

Rudolph V.'s review of Alibaba earned 7 Very Helpful votes

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