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Ruckshanda I.

Contributor Level

Total Points
81

1 Review by Ruckshanda

  • MiniInTheBox

2/6/19

Very disappointed in delivery, dates are very misleading. Will not be ordering from here again. Still waiting for a refund so I can purchase elsewhere

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Mini I. – MiniInTheBox Rep

Dear Customer,
This is supervisor from MiniInTheBox.

I feel sorry for the trouble.

We've received the request of canceling your order. Please note we've arranged a refund.

Again, I am sorry for this unusual situation and any discomfort this may have caused to you. I will immediately refund you 7.95 pounds.

The refund will be sent to your card which you used to pay for this order. It usually takes 3-5 days to be processed by us. depending on your local bank, it may take up to 7-25 days for you to receive it on your credit card, as it normally takes up to one billing cycle for them to execute it. Please contact your bank branch if you have any concern on their refund time frame.

Thank you very much for your kind support.

If you require any further information, please drop me a line and I will do my best to assist you.

I would like to help and I have raised this ticket for you, please will you follow up? https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=19302111
Thank you very much.

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