Ruben S.

I made a order (#*******) of one tent, then they take my money from my bank. A few days after I tried to see where was my package and I discover that my order was cancelled (without any feedback). I checked my bank account - no money. I sent an e-mail asking information - no answer. Finally I was able to talk with a "Customer Care Agent", that did not gave me any reason for the order cancelling. I asked for the money, they said that was going to my bank account. I just talked with my bank and they don't have any information about that. I will wait some more days and if there is no update then I will go to the police.

I needed the tent for this weekend, and now, I don't have nor tent nor money nor any justification for this. This is the most surreal shop where I ever try to bought something from.

I advise you all to stay away.