Thumbnail of user rppdoffb

Rppdoff B.

Contributor Level

Total Points
94

1 Review by Rppdoff

  • Lumosity

3/26/17

Signed up, didn't notice the policy stating that regardless of when a use may cancelled you will not receive a refund if it has been over 30 days. So if you cancel and there is 6 months of credit on your account, you don't get a refund. You are just up a creek. They push for the longer subscriptions and make them more affordable because if you cancel they just get to keep your money according to their policy. I think some agency should look into this issue. It was not readily apparent, they keep your money when you receive no goods or services and it should be illegal. Horrible customer service when attempting to resolve the issue. Don't sign up and warn your friend and family as well.

Rppdoff Has Earned 14 Votes

Rppdoff B.'s review of Lumosity earned 14 Very Helpful votes

Rppdoff hasn’t received any thanks yous.

Rppdoff doesn’t have any fans yet.

Rppdoff isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tonyjupp7
Tony J. reviewed Lumosity
9/30/23

Sneakily took out another annual subscription,seems the way these days.legalised theft. My one...

Thumbnail of user kjellb13
5/19/23

They have deducted 6 years of subscription from an account out of date. Name change and expire...