Signed up, didn't notice the policy stating that regardless of when a use may cancelled you will not receive a refund if it has been over 30 days. So if you cancel and there is 6 months of credit on your account, you don't get a refund. You are just up a creek. They push for the longer subscriptions and make them more affordable because if you cancel they just get to keep your money according to their policy. I think some agency should look into this issue. It was not readily apparent, they keep your money when you receive no goods or services and it should be illegal. Horrible customer service when attempting to resolve the issue. Don't sign up and warn your friend and family as well.