r P.

WORSE SERVICE I HAVE EXPERIENCED. I got delivered a faulty item, as soon i noticed the damage, i called the company up straight away - only to be advised by a useless unprofessional guy who didn't even know what he was talking about - had no sense of customer service, no empathy, just plain stupid in all his responses to me. Bottom line, all i wanted was another piece to be sent out to me - which was too complicated for him to understand this. I emailed the company images of the faulty item they sent - no phone call no email back. Instead i had to call them back - i was so frustrated at this point - gave up as i didn't feel the need to go over the same situation over and over again with no one paying attention to what i was saying.
Uneducated - low class service - was the time i used them - and it will be the last - will be putting the word out in Leicester and London to people NOT to buy from them.