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r P.

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Experience: Clothing & Fashion

Member since August 2017

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1 Review by r

WORSE SERVICE I HAVE EXPERIENCED. i got delivered a faulty item, as soon i noticed the damage, i called the company up straight away - only to be advised by a useless unprofessional guy who didn't even know what he was talking about - had no sense of customer service, no empathy, just plain stupid in all his responses to me. bottom line, all i wanted was another piece to be sent out to me - which was too complicated for him to understand this. i emailed the company images of the faulty item they sent - no phone call no email back. instead i had to call them back - i was so frustrated at this point - gave up as i didn't feel the need to go over the same situation over and over again with no one paying attention to what i was saying.
uneducated - low class service - was the time i used them - and it will be the last - will be putting the word out in Leicester and London to people NOT to buy from them.

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