Roy R.’s Reviews of SeatGeek & more

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Concert Tickets

“Purchased tickets 6 month before the show, can't attention- no refund or credit available - sucks”

5/16/17

Purchased 6 months ahead of event, 5 months before found out would not be able to attend, should be no problem to get refund or credit right. WRONG! You can try to sell, most likely at a loss- this ticket broker sucks and I will be advising anyone and friends not to use this service - there's better ones out there with better return policies. Plus their CSR group is lame.

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SeatGeek T. – SeatGeek Rep Over a year old

Hi Roy, we do apologize for this. However, it's stated in our Terms and Conditions that all sales are final, and therefore we're unable to refund or cancel orders once they've been submitted. This is common practice across the majority of the ticket market, and is a policy put into place in an effort to make sure all tickets are valid and secure. Again, we are sincerely sorry if there was any confusion about this at the time of purchase! Please feel free to visit our Terms of Use for further information at (seatgeek.com/terms) or follow up with our Customer Support team directly via email to hi@seatgeek.com if you have any further questions!