Just finished a 53 page photobook. I found it annoying that "the site is not responding" and "you need to log in" again and again while working. It's easy to make mistakes and undo or modify work you've already done. Lastly, it's a bit annoying to spend 3 weeks on a project and have it disappear with no reason. Shutterfly says I should have emptied my cache and cookies before I started, but they didn't tell me that. They say I need to redo the project, and I say it will be with another company.
Hello Rowdy,
Thank you for bringing this matter to our attention. We apologize for any confusion regarding the unauthorized subscription renewal for Restoro. We understand your concerns and we are here to assist you in resolving this issue.
To address the situation effectively, we kindly request you to provide us with additional information to verify your account. Please share any relevant details such as the email address associated with the subscription or any transaction reference numbers you may have received. This will allow us to investigate the matter thoroughly and take appropriate action.
We assure you that our priority is to resolve this issue promptly and provide you with the necessary refund. Once we have verified your account details, we will proceed with the refund process. Rest assured, we are committed to rectifying the situation and preventing any further charges.
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