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Ross W.

Contributor Level

Total Points
88

1 Review by Ross

  • Coffe Italia

5/7/20

Deserves ZERO stars.

Ordered a Quick Mill Alexia Evo (Plus a host of other equipment over £1200) on the 28th April and have heard nothing since.

Had one email response saying my machine would arrive Tuesday this week... it hasn't and I've had no correspondance since.

REFUSED to provide me with a tracking number or any confirmation that my order has even been dispatched after asking 4 times.

As far as I'm concerned this is a fraudulent company.

NO ORDERS ARE POSTED FROM LONDON WAREHOUSE as they have stated on their website.

Barefaced liars - I'll be proceeding with a chargeback via my bank and raising this with trading standards.

100% avoid at all cost.

Managed to get Matteo on the phone, made him aware I was reversing charges if he doesn't provide me my tracking number immediately, said he was busy and disrupting his work and hung up on me, empty promises yet again as still NOT BEEN PROVIDED tracking number or proof of dispatch in 2 weeks since ordering.

Ross Has Earned 6 Votes

Ross W.'s review of Coffe Italia earned 6 Very Helpful votes

Ross Has Received 1 Thank You

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Paul M. thanked you for your review of Coffe Italia

“Hi, am going through the exact same thing with them right now... this is very concerning!”

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