I honestly didn't know if Defamation Defenders would be able to resolve my situation. This is the first time I ever needed to remove content from the net, and it took a while to find a company that offered this service for a fair price. I'm a skeptic naturally, and it seemed too good to be true. I was facing some pretty serious career implications, so I took the leap and gave it a shot.
Customer service - Within 5 minutes of payment, I had a specialist call me to answer any questions and explain the process. He sent a confirmation email after the phone call, and was quick to answer questions as I waited for the listing to be removed. They are even going to monitor the search term for a few weeks to make sure nothing else pops up.
I didn't think this would work, but DD was able to actually remove an arrest record from a website, and the search engine results. It took 5 business days to address.