Hired a "guru" who didn't have the knowledge required to complete the job he was given, despite being given a detailed specification before he accepted the job.
When he realized he couldn't deliver, the seller opened a dispute in order to cancel the job. When this happens, the buyer is refunded in the form of "store credit" (minus a processing fee) rather than receiving a refund to the original payment method.
My Fiverr account has now been frozen as I opened a PayPal dispute in order to claim a full refund. F**k 'em, it's not like I was planning to use them again anyway...
Scummy business. They're parasites really - they take a 20% cut of the seller's fee in return for doing nothing. Given that, I suppose it's easy to understand how buyers have to deal with lazy, unmotivated sellers.