Ross J.’s Reviews of JustAnswer & more

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“Garmin Express not installing on windows 10”

7/9/16

Recently I have purchased a Garmin GPS. It came with a downloadable program Express to complement the device (update maps, etc). It would not install on computer (windows 10). Garmin customer service told me that it would install -there was a problem with a fire wall my end.
I contacted JustAnswer. They confirmed that the program would not install with Windows10 and then proceeded to work around this Garmin problem to enable MapUpdater to run on my computer.
I'm very pleased with the result from JustAnswer. I have spent a month off and on searching for solutions and fixes via Garmin and other internet searches without success. Admittedly I still do not have Garmin Express installed but at least I can update the maps.

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JustAnswer S. – JustAnswer Rep Over a year old

Hello Ross,

Thanks for letting us know how your experience went on JustAnswer.

We're glad the Expert was able to find a functional work-around for you. If you have any follow-up questions for the Expert about your Garmin you should be able to follow up with the Electronics technician in the same conversation string free of charge.

Let us know if you need help with anything else.

-Adam