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Ross B.

Contributor Level

Total Points
82

1 Review by Ross

  • GameStop

12/28/18

Got a $50.00 GC to Gamestop for Christmas. On the night of the 26th, went to their website to get the digital code for RD2. Used the GC and charged the balance to my CC. No download code ever came. Called customer service in the morning, spoke to some Indian lady for 30 minutes. Said she had to fill out a form and I would receive a call and my digital code within 24 hours. Call never came, so I called this early afternoon. Different agent, same answer. I have to fill out a form, but you will receive a call with a code in 24 hours. Horrible customer service experience. Told them they could keep their 50 dollar GC, just wanted my money back on my card. Should have sold the card for 40.00 dollars and went to Amazon to shop. Won't be back again. My advice is stay away unless you love speaking to someone you can barely understand and you will get the run around if something does go wrong with your order.

Tip for consumers:
Don't shop at Gamestop, unles you prefer bad customer service if something goes wrong with your order.

Products used:
None, I didn't get my order, even though I paid for it.

Service
Value
Shipping
Returns
Quality

Ross Has Earned 2 Votes

Ross B.'s review of GameStop earned 2 Very Helpful votes

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