Ross-Alexander S.

Similar to other people here, ordered an item and was lied to. Ordered Synology DS213 NAS. Order was cancelled with a claim saying the supplier sent them the wrong product and they had no way of knowing when they would have product in stock so they cancelled. I suspected a lie and checked the site. The same product was suddenly $70+ more and they had 165 in stock. I called them on it in an email and then they said they did not have the DS213j in stock... not even what I ordered. I think Eric Malcolm is just a one-middle-man operation taking orders on a slim margin and getting away with what he can. He's a joke and his business is a sham. I've also discovered that many of the positive reviews are copied VERBATIM on other review sites that have no affiliation, leading me to believe they are just created by a review farm or Malcolm himself to bolster market confidence.

DON'T BUY FROM THIS COMPANY EVER!