Used them twice. First order was a necklace and top. Necklace fine, top was tight in the arms and from the top of the neckline to top of the bust but wearable. 2nd time hat and 2 tops. Hat OK and the first top arrived after about 6 weeks and I ordered a large from a medium. The sleeves are 4-5 inches beyond my fingertips and reaches down to my knees and not shortly below my waistline. It is even too big for a nightgown. Been 6 weeks and after several emails the 3rd item is not even processed yet.