I am still waiting for my order I did call the customer service they apologized and they told me they will send it however they never did I am feeling very sad of losing my money and thanks God I was planning to make a big order, now never will order anything from this company and I hope after having my review they would send my order or my money back
Dear Rosia J.,
Thanks for your order and we are sorry for the inconvenience caused.
Once you placed the order, usually the confirmation email will be sent to your registered email address. Please check your email/spam record later.
After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders--Order Details
https://www.newchic.com/account/orderlist.html
For further assistance, please contact the customer service and give us the order number. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
(Customer Service response time: Within 24 hours)
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.
Best regards,
Newchic team