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I usually get my buisness cards from here for my firm and never had a problem, so I bought a Custom made baseball for my husband for Fathers Day. I paid extra for the shipping so we could have it by Wednesday, June 20. I have yet to receive anything even though on the website it says it was shipped. I called on Thursday and the representative I spoke to told me that it had been shipped out and he would return my express shipping. Even thought this happened I gave them the benefit of the doubt and gave them another day. This morning I called UPS and they told me they have yet to pick up the product from Zazzle. How irresponsible of them. I am truly disappointed and wont be using them again. Fathers day is very important for my daughter and she was very excited to give her father the gift and thanks to zazzle that was impossible. Maybe we will get the baseball for next fathers day.
Rose S.'s review of Zazzle earned 4 Very Helpful votes
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Hello Rose,
I am so sorry to hear about the delay with your Father's Day gift. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Christine