Rose P.

Warning, DO NOT BOOK THOUGH EXPLORETRIP! I booked a trip with ExploreTrip last year January 2020. Unfortunately, my trip was canceled. I received a automated message through the airline stating that they refunded the money to ExploreTrip. I sent them the authorization from the airline and filed for them to return my money. I have spoken to various customer service reps who continue to give me the run around on how they will process this refund 3 weeks and received same response via email. This has been since September 2020. No refunds as of yet. They are playing with my hard earned money. A bunch of thieves. Be careful.