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Last March 19,2018, umorder ako ng HOT sell ACE LED TV and URATEX foam, but they delivered wrong item, binigay nila is adapter tapos my letter ung seller sa loob na packages na out of stock daw ung pinupurchased ko, e di sana hindi na lang nila dineliver at kinancel na lang tpos hanggang ngaun wla prin ung refund ko. Nireturned ko nung march 31,2018 at naka ilang agent na ang nkakausap ko wlang ibang sinabe kundi wait ng 1 to 2 business days, nauumay na ako mghintay hnggang ngaun wla parin, tpos ung isang packages na uratex foam hnggang ngaun undelivered pa, sabe pa nung agent na sa courier tpos sabe ng isa pa na seller pa daw, npakasinungaling tlaga, my nagsabe pa saken out for delivery pero wla nman dindedeliver. Puro pangako lang ang cs agent nila..
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Rosemie, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?
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