They Will not honour a straightforward warranty repair... screen just stopped working... somehow a screen that was undamaged before sending away after going blank, now has damage in the top right hand corner whch invalidate a the warranty...
They pass you from pillar to post and none will take responsibility. Customer service key role is to fob you off it seems till you just go away.
Do not know what happened to the company I used to know, but they are now a company which does NOT give a damn.