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I was very unhappy when I did not receive a gift that should have been in time for Christmas. When I got the product, I realized that the picture I sent was not clear and the blanket could not be gifted. Kelly Z took care of everything. He redid the picture on the blanket and it will be sent at no charge. Kelly could not have been nicer! He corresponded with me until everything was resolved. I love all of the items I got from Collage and now I am happy and more than satisfied with my purchases!
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Hi Rosemarie, this is Shell with Collage.com. I'm so terribly sorry that the initial product didn't turn out as you'd hoped! I appreciate you contacting us to let us fix this for you. :) I will be sure to give a shout-out to Kelly to our team!
I appreciate you taking the time to write about your experience as well. If there is anything we can do in the future please let us know. Happy New Year to you! :)