I have purchase some items from them and have learned their system. Check everything very carefully before bidding. Shipping and handling charges are excessive so factor that in. I purchased a print today from our local store online. I didn't notice until I got home that it had a rip on the edge. They had a tag clipped over rip. When I emailed store they said it was obvious in pictures. (It wasn't) I didn't pay much for it, so it isn't a big loss. There customer service sucks so don't expect any.