Thumbnail of user roseanng5

Roseann G.

Contributor Level

Total Points
84

1 Review by Roseann

  • HerRoom

4/19/19
Verified purchase

I've ordered 3 different times from this website. Every order was on backorder. The first 2 were delivered much later than promised. The 3rd order never adored as it was so late the company cancelled my order. I will not order anything more from them.

Thumbnail of user wilmaw4
Wilma W. – HerRoom Rep

Hello Roseann - We appreciate your feedback. Yes, the manufacturer was having delivery issues with the items your ordered. We did our best to keep you informed of the back orders by sending you 4 email updates along with a link to cancel your order. And the item on your third order was cancelled because the manufacturer decided to discontinue the style suddenly. We did send you an email explaining this as well.

We apologize that we were not successful in getting you what your wanted when you wanted it. We are sorry.

Kind Regards,
Wilma
Customer Service Manager

Roseann Has Earned 4 Votes

Roseann G.'s review of HerRoom earned a Fraud Buster vote

Roseann G.'s review of HerRoom earned 3 Very Helpful votes

Roseann hasn’t received any thanks yous.

Roseann doesn’t have any fans yet.

Roseann isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nicoleb2710
4/23/24

Slow website. I had to contact customer service to receive my refund after returning bra 4 weeks...

Thumbnail of user annmariec60
4/23/24

Love the products but very annoying navigation of site.