I don't even want to call them stylists. They're not. And certainly not professional. I specified my preferences and left with nothing close to resembling what I wanted.
Being a firm believer in giving local business a second chance, I tried again (after having been less than pleased the first time) and - again - was hugely disappointed. Two of the worst haircuts of my entire life. Two different "employees," both really bad. Thank goodness hair grows!
The cost factor isn't at question here, I've had great service at Ultracuts (but don't live close to one of their salons at the moment).
If looking to save money when having your hair cut (well)? Stay away from (this) Great Clips and look at other discount hair salons.
After the second fiasco, near to tears, I went to Ultracuts for a rescue (and thankfully, they were able to do something with the little hair remaining on my head) and learned that not all salons hire licensed or experienced stylists. Apparently it's skilled trade, much like carpentry or plumbing, where individuals take a course, write the exam, get the license then work / apprentice themselves to improve. Great Clips is notorious for not requiring their so-called stylists to be licensed.
Truly a case of buyer beware! If you're not sure, ask to see that piece of paper.