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Rose A.

Contributor Level

Total Points
80

1 Review by Rose

  • iBuyOfficeSupply

8/9/18

I called the customer service number on the website to ask for recommendations on a product. The customer service representative was extremely unprofessional. She pretty much told me that customer service cannot help me because they don't know anything about the features of the products - she told me that I should be calling sales instead, and she wouldn't share their number... She suggested that I call the manufacturer of the product for recommendations. This rep didn't even bother to ask me what my concerns were, was extremely dismissive, and her attitude/tone of voice was condescending and rude. Great way to treat a potential customer.

Service

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