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I am a VIP member and as such get discount offers from time to time. I just had such an offer for Mother's Day- $20 off a min $79 purchase. The offer expired at midnight last night but I was having trouble with the website so I left the items in my cart and placed the order the next morning at 9AM. I contacted Fabletics via a live chat and requested the promo to be applied. I was told that they could not do it but I was offered 20% off my next purchase. I'm sorry, you want me to spend another $100 to get my $20 promo back? I'm a VIP member! That has put a very bad taste in my mouth for this company. Giving me my $20 off the order I placed was the correct appreciative thing to do. I cancelled my order and not sure I will continue my membership.
Rose A.'s review of Fabletics earned a Very Helpful vote
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Hello Rose,
Please accept our sincere apologies regarding your recent purchase with Fabletics. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Samar