I ordered 4 bras from Frederick's of Hollywood, returned all 4 within the alloted time frame. I was told that they only received 3 of the 4. I told them to verify the weight of the bag with 4 bras and then the weight of the bag with only 3 and they would see that they were wrong. It took them 2 months to tell me they only verified 3 and basically said sorry there is nothing we can do to refund you the $45 (of course they lost the most expensive of the bras). No wonder this company has only online stores now. I am filing a small claims to get my money back as well as a BBB complaint!