Back in July, 2015, I needed to transfer from Neteller to a bank account that I could not add to my Neteller account and they offered the service for a reasonable Price. Once I transferred to their Neteller account, the order was still in pending status. When I contacted customer support, they asked for more money, and I refused to do so. So, I requested a refund and they kept delaying it. I reported it to BBB and consumer affairs with no positive outcome. So, basically, I lost my money as this site is a SCAM!