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Rosalind P.

Contributor Level

Total Points
81

1 Review by Rosalind

  • Together Energy

7/11/19

Asked for a refund in February, meter reading sent monthly but estimated bills sent showing erroneous usage. Now July and still not had refund although their charter states refunds will be processed with seven days. Call centre in South Africa and Head Office in Glasgow no coordination between the two. Have made at least 20 phone calls. Appalling customer service No reply from complaints department not even an acknowledgement

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