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Rosalind B.

NSW, Australia

Contributor Level

Total Points
80

1 Review by Rosalind

  • JJ's House

2/12/21

After seeing some bad reviews, I hesitated to place an order with JJ's House, but am so glad I went ahead. The dresses & shawls I ordered are beautiful and exactly as shown & described on JJ's website. JJ's made it quite clear that in addition to shipping time of 10-15 days, I should allow construction time as garments are made to order. JJ's also showed iniative & exceptional customer service contacting me by email to clarify my order & ensure it was all understood. I ordered standard size 14 with the view that I could alter down to size 12 if required, however the 14 is a close fit. So perhaps sizes are towards the smaller end of the scale (generally in some clothing brands I am a size 12, but in others I am a size 14 as with JJ's House), so it's important to be realistic about your size and allow for some more generous room if needed when ordering. Dresses were packaged well and delivered as expected in great condition & on time. Exceptional service all round. I will definitely order from JJ's House again.

Tip for consumers:
All was clear to me including that shipping would be 10-15 days in addition to time required to construct/sew garments. Also clear to me that shawls once ordered and construction started, would not returnable which was OK with me & I confirmed with JJ's House. Be realistic about your size & err on the side of ordering to your largest usual size eg if you are a size 12-14, order size 14.

Products used:
Dresses and shawls

Service
Value
Shipping
Quality
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JJ's House R. – JJ's House Rep

Thank you for your review.

Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~

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