Rosa F.

I was looking for a part for my refrigerator and I found this place and I ordered because supposedly arriving faster than any other place they promised me delivery in 2 business days and I order it, the product arrive on the fifth day, and as I needed urgent I bought it at a local store and I return the package to Dappz, paying for the return and insurance and I told them They says that the return is going to be in a maximum of 10 days, but they never talk about the restoking fee and this store made me a surcharge of 25% of the value of the product parts, the products are not well protected, so it is risking to see as you return to the product since they say that they have to do an inspection before making the return and depends them if they give you or not a refund, I never had seen this surcharge on any another store earlier with a new part without using and returned the next day came. I do not recommend this store because they have a hidden charges and charge you for everything and have a terrible customer service. At the end the cheap comes out expensive I never buy any product in this place. I had a very bad experience with this company :/