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If you get the damaged item and want to return it, make sure you have taken the pictures before shipping back the item. The return specialist just won't trust any word from you as their customer. After they refused to give u refund, you have to call multiple times to get your item back, and the return specialist Anna just stopping giving u any updates. Don't see how she is specialized in processing the returns, maybe better to place in the warehouse
Tip for consumers:
Just don’t shop here, try other luxury department stores that are reliable.
Rosa C.'s review of SSENSE earned 8 Very Helpful votes
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