Ordered a part that was the wrong one for the application. Part was still in original packaging. In the return policy info on their website there is a laundry list of non-returnable/refundable parts and if you do qualify for a return you pay to send it back to be restocked.
I will never purchase from them again. That's why Amazon is taking over small businesses, because of customer service.
Tip for consumers: Check the return policy and make sure the part is correct.
Products used: MAXx Air Lift motor (Not used due to wrong part)