Just received my notice for my adjustable rate. Was expecting a slight reduction. Wrong. Exactly the same as last year. When I called Chase asking why, since all interest rates a lower this year, I was told mine is based on the LIBOR index.and it had not lowered. That was a lie. I checked the rates online and all LIBOR rates are lower than last year. All by at least 1 point. I will get out from under this loan as quickly as I can and never again do business with Chase. If you are going to screw me, kiss me first.