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RON S.

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1 Review by RON

CARiD

  • CARiD

“WORST COMPANY EVER FOR A RETURN”
5/9/19

MY part for my car they sent me was defective. Had to wait 2 weeks just for a return authorization. UNACCEPTABLE!
Should be able to return it in a simple manner.
THERE CUSTOMER SERVICE IS TERRIBLE. WAIT ON HOLD IS FOREVER.
WOULD NOT DO ANY MORE BUSINESS WITH THESE PEOPLE
STILL HAVE NOT RECEIVED A REFUND.

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Carid C. – CARiD Rep

Dear Ron,

We are sorry about the unsatisfactory assistance.

Could you please contact me at alison.rh@carid.com with your order number, so I could rush the process and offer a compensation to you.

Look forward to your reply.

Thank you and have a great day!

Sincerely,
Consumer Relations Team at CARID.com

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