Ronnie T.

I was the victim of the recent postal service NON delivery debacle especially packages. This book ("Human Capital") was supposed to be delivered (so they said via their Informed Delivery service) LAST Friday. So I signed up for tracking alerts and the first email said this Thursday for delivery of the book. Then a second email said Tuesday (when it FINALLY arrived! And because I set up tracking alerts, now MAIL itself is NOT being delivered to my house as well as packages) I contacted ThriftBooks. Very prompt in apologizing for late delivery of the book (again, no fault of theirs; it's the post office that REFUSES to do their job timely or at all!), and they issued a refund. Plus I didn't have to pay even if the book arrived. I'm not a person who lies or cheats or looks for a handout. Since the book arrived, I resubmitted payment and let them know the check was in the mail. I guess I surprised them. This is a company who not only cares about their customers, but they want to make things right for them as well. A VERY gracious, friendly understanding book company! And those prices can't be beat either! Books are in very good condition for used.

It was a personalized mug that I saw as an advertisement on my face book feed. It touched my heart because on the back I could get Forever In My Heart to honor my two cats that are now at the Rainbow Bridge (the two living ones already have their own photo mugs). Except I SCREWED UP! I didn't know that on the form that each cat had their own boxes to check if I wanted angel wings to be attached. Poor dearly departed Tyler did not have angel wings when the mug arrived in a very short amount of time (honestly less than a week! Awesome!). I could have done a "Frozen" and "Let It Go", but I wanted this mug to be perfect. So I shot off a nice email explaining the situation. And here is what makes gossby.com a website a cut above the rest! They want to make it right. By sending me a new mug. As long as I sent them a photo (not easy to do Dropbox!), and shipping info, they would get on it and send a corrected replacement. AND, I do NOT have to send the other one back (though I would have at my expense)! Now this is a company worthy of doing business with. And they do keep you informed with emails, so you are not left hanging wondering what is going on. Five stars? There are NOT enough stars of praise for this company! (here are photos front and back of the wrong mug)

Not only are their shortbread cookies the most delicious cookies on the planet (and they get the consistency perfectly!), but you can order cookies in tins. And they have quite a few that are adorable and very sturdy too. But what I am MOST impressed with is the time from ordering to shipping to delivery. I placed an order (via an email offer) and not only did they kept me informed of when they received my order to when they were shipping it, but it only took TWO DAYS! #unbelievable! Now that's bloody good service if I may say so myself! Can't wait to dig in tomorrow with my morning coffee!

I am a sucker when I can put my two cats Trevor and Trey on useful objects. In this case, it was a tee shirt. Bonus was I could get a gorgeous shade of green. The end result was REMARKABLE! Their picture came out very clear and I loved the font they used for their names. GearBubble also kept me informed from receiving my order to shipping via emails. I am very VERY pleased! I will wear this shirt PROUDLY (and show off my boys)! I like to say this was a Christmas gift from them!

What a WONDERFUL site! Trevor and Trey (my two cats) raided their piggy banks to buy me a Christmas present from them. The shirt arrived, but it was cut small. I notified them of this and they responded that they are going to make me another shirt in the largest size they have, and rush it to me ASAP. It was a personalized shirt that meant a lot to me since I dearly love my boys. And iHeartCats didn't even want me to send back the shirt that was cut small. Very kind. Very generous. A company that goes the extra mile for their customers. Plus, each purchase helps out and funds meals to cats. So you get a very nice item and you help cats. A win win to me! #blownaway!

This site came up in a Google search when I needed to see if a part that was stolen off my car was available. Using their live chat, I got my questions answered to my satisfaction, so I ordered the part. I guess the price was reasonable (not comparing other parts sights for a price), enough that I could afford it. It arrived in a very timely manor and yes, I was able to put the part on myself (as I was told). Now my car is whole again. #very pleased #veryhappy. Do check this site out to look for parts for your automobile.

That when a fund raiser on gofundme.com is started, that whatever money raised, the recipient DOESN'T receive the FULL amount raised? There is some money deducted. I recently was the victim of a job opportunity SCAM and one of the organizations I reached out to to seek help was our local news station. They set up a Zoom call so they could interview me. The piece ran three times. The day after it aired, I was informed that a viewer wanted to donate some money to me as a kindness (my situation was moving to them). The reporter suggested I start a Go Fund Me. So I did. Two months in since that was the only donation, I decided to see how I could receive the money (since by then I REALLY needed it). Setting up a transfer, I noticed the funds were sent to my bank account MINUS FIFTEEN bucks! It wasn't the FULL amount! I wasn't aware of this. So I just want others who may start a Go Fund Me to be aware.

I ordered a long maxi dress WITH fringed sleeves. What I received was a SLEEVELESS dress! Same style; same color; same print, but no fringe no sleeves! It was all over the internet shown with a fringe sleeve. It even was on their website with a fringe sleeve. So I inquired to them about this and to make it right. They did refund my money and told me NOT to send the dress back; to either keep it or donate it. This took about three messages back and forth with customer service to resolve this issue. Even though they are out of China, and it takes forever to get your order, their prices are unbelievable! Like Wal-Mart prices (inexpensive). They offer some very cool looking clothes too. So if you aren't in a hurry (this was going to be a second or third choice dress come this December), I would still suggest you check this website out. And I'm still waiting for another order that was out of stock, but told in a later email that they are reordering. Again, an outfit that if it comes great! If not, que sera sera.

When I saw an ad online for the soon to be Uber delivery service, I was intrigued enough to sign up. What I did not know is it would take TWO DAYS to sign up! I started at home taking pictures of the documents they wanted and sending them. Four hours later pulling in for coffee, the first text started for me to resend the pictures. Then hours later at my volunteer job, I was doing it again. Even when I got home, this continued into the night, with emails as well. Just how many times do you need to send the requested pictures until your account goes from pending to activated? It's not that I don't have patience, it's just multiple communication can become irritating and annoying. It took THREE DAYS (after angry communication from me to them to please STOP!) to find out it was multiple computer generated messages. Have patience if you want to try and sign up with Uber. And don't have a temper like I do!

I set an alarm on 14 November to get up at MIDNIGHT to get on this site to order what was in one of their f!@#$%^&*ing false advertising inserts that came inside the junk mail that comes in your mailbox for an item priced so low, I was sure it would sell out if I waited five hours later to go in person to the store (and that has happened before with Walmart. Walking into a store at ten and the item was sold out). So I ordered. I GOT ONE! To be delivered as PROMISED 17 or 18 November. Pissed I had to pay a shipping fee, but I REALLY wanted that item! Well, the 18th came and NO DELIVERY! Getting on a chat, they told me the item got lost in shipment, and to make it up to me, they would refund the shipping fee, and send out another one due 23 November (PROMISES! PROMISES!). Yes, that is four days away, and I should wait to see if indeed they honor their second lie. But I need to warn the world about how they send out enticing ads, but don't honor what is printed, because Black Friday is a week away. Good luck to all who see something sold at Walmart; order at walmart.com and literally wait and wait for delivery (if you are lucky).

I did NOT know when I ordered a sample pack from Down South it came with a SUBSCRIPTION! I just wanted to try another companies take on Poo Pourri (which I HIGHLY recommend [both product AND company]!). I can't afford a thirty-five dollar MONTHLY bill (I am a retiree on a skimpy annuity and not only can't I pay all of my monthly bills, I sure as hell fire can't afford another one!). I thought I could sample what this company had to offer. And if I so choose, reorder on MY terms! So buyer beware if you see this come through Facebook. It's not just a pay for shipping and handling ($1.99) ONE TIME deal; they SNEAK in a MONTHLY subscription! #deceptive.
UPDATE: I am ADDING this because I received an email from Down South thankfully CANCELLING my subscription, BUT I had to ADD about "correctly reflecting their policy". What policy? I NEVER EVER saw a policy, or that buying samples at a very reasonable price would mean I would have to ENROLL! As a customer, I should have the choice if I wish to order again, not deceptively enroll me into a monthly fee (as an unemployed retiree I can a not afford!). I wasn't trying to have review readers NOT buy from this company, but just be aware and keep your eyes WIDE open! How can I fairly write about a product that I haven't had a chance to try (though the products have a very nice scent. Waiting for that first bowel movement after delivery to see how it works)? Because I like to try Poo Pourri's competitors, how the hell did I know this company was subscription only? Flushie doesn't operate like that. Even Air Wick VIP in stores doesn't make you buy a subscription. I AM NOT RETRACTING THE ORIGINAL REVIEW! This was MY experience! I was just a naive consumer. I don't like the wool pulled over my eyes! Money is very tight right now. Maybe you can state your policy when the next gullible Facebook person clicks onto your web page via link to maybe order.

The product is Nutra Thrive. It sounded exactly what I needed for my two cats. Plus it was a powder to add to their food instead of trying to shove a pill down their throats. The description of the ailments were some issues I'm dealing with (so I ordered and got roped into FOUR jars instead of trying just one). You have to hit the About tab on their website which after you click onto and scroll to the bottom to Our Promise To You which CLEARLY states you have 90 days if you want a purchase refund. Great! Only problem is you have to CALL them to initiate the refund process (and I hate hate hate making phone calls!). There they make you jump through hoops literally begging you to keep the product and try it a little at a time because you have ninety days to return it. Hello, did you hear me lady on the phone? MY CATS WOULD NOT EAT IT sprinkled on their food! In fact hours later, my 12 year old was crying literally for his dinner (without Nutra Thrive in it). And at $129 for four jars, why should I keep trying? I KNOW MY CATS! When they get a wet food sample, they may not eat their whole portion, but they DO EAT IT willingly (and with gusto). And to ship these jars back the cheapest way cost me $13.95 which I don't have on hand. Either that or I wouldn't get a FULL refund if they had to pay the shipping. Most places pay to have you return their product. A very costly mistake on my part ordering this. And customer service should except NO and not make you jump through hoops either. Order at your own risk.

It never fails when these clucks offer a daily contest. As it gets towards the end, they deny you access, block you (maybe even punish you!); I have been trying for TWO DAYS (now) to enter and it looks like I'm done being allowed to enter daily (why? What did I do?). Same goes for their f!@#$%^&*ed up tease Rewards For Good (website). I have a tease code that I can NOT enter! First day, I had no clue as to why the blocking. Today there is a lame line maintenance. How long does a website take to do maintenance? This is CRUEL! If a site can not (and refuses) to keep their stupid website up and running 24/7, then they should NOT be allowed on the web!

I have been stuck in my house for five days. As luck would have it, I VERY MUCH need a computer part that broke three days ago. Staples.com on their website said if I ordered, I could have NEXT DAY delivery. Of course like a fool, I chose pick up in store (it's a hike by foot, but doable) to save the shipping fee. What a crock of crap! They just sent an email that delivery was DELAYED (no reason why) and it will be ready for pick up TOMORROW (and that is not what those SOBS claim on their website ["order today; pickup the next day"])! That means I have been with a broken computer for FIVE DAYS! I chose this lying unreliable store because I can walk to it. I don't like waiting and I do NOT like BROKEN promises. NEVER EVER will I shop online with these lying sacks of crap and I just may be done with their brick and mortar stores too! STAY AWAY! THEY LIE!

I have a Nook, so I thought I would order three books on a subject that recently caught my interest. I ordered from the Nook's manufacturer. Since my Nook was never updated, it would not download any book purchases. Now I would literally have to have a book if I wanted to read about this subject. Fine. Books A Million was the ONLY seller that had ALL three. So I placed an online order. Well, they PROCESSED TWO and SENT TWO, but the third (and the one based on the Showtime series) was NEVER sent and was listed as pending. I could NOT change payment method, nor could I cancel the order and shop from a vendor who would gladly send me the book. I went on chat. Yes, they cancelled the order, but they NEVER EVER gave an explanation of why they REFUSED to send the book or why it was CONSTANTLY pending (or what that meant for that matter!). Because of this, I will think twice about placing a book purchase online from Books A Million in the future.

$#*!ING LOUSY (how Greater Good did)! I will NEVER EVER order from them AGAIN! EVERY $#*!ing day, my order KEEPS saying it's ARRIVING the NEXT day and it NEVER arrives (just like the postal mail via Informed Delivery)! Far as I'm concerned, they can keep the $#*!ing item! Just like the line in the movie "Planes Trains and Automobiles", "I'M $#*!ED! " THIEVES! False advertising thru emails $#*!ing HAD IT! And FED UP!

For poor souls who NEED employment, do NOT apply to this hard to comprehend little scam they have going here. I applied. Took days to go the next step on the app that needed to be down loaded on your phone. Once I could enter my banking information (so I could get paid.), I was ready to dash. But how? ALL the bloody texts came through with dash now to a store named. NO address! No other information. When I try to text back, I get that it was given to another dasher. I need to restart my app (or browser?). Two days of this crap! Just a store name. Nothing else (and I know my small city. Meaning I know what stores we have and those that deliver.) Just wasted all morning with chat with them not understanding me (or being at all helpful)! And to CALL a support number. Why? If chat doesn't understand me on how to get started, surly someone on the phone won't be helpful either. So enraged and in a foul mood, I removed the damn app. Who needs this hard to understand grief? DO NOT APPLY! Commercial is EXTREMELY misleading!

There is NO add a coupon link if you make a mistake and tell these stupid $#*!s about it. They keep sending the same damn email explaining why (and how?) I have to use the voucher they set up for me. News flash! You can't use the "credit" they established to replace your $#*!ed up order that they cancelled. I have tried all damn morning to apply this voucher with NO LUCK and NO damn help either!. They refuse to help me! Now I am IRRATE, ANGRY and VERY ENRAGED! Plus cussing like a truck driver! Customer service is a $#*!ing joke!. They can keep their damn merchandise! I do not need this hell! Stay away unless you get so angry you could break something!

NO refund! NO exchange! Instead it is COUNTLESS DAILY emails with my ire growing (to cursing) rage. First they wanted a video of me trying to attach their damn product to my iphone and android phone. More cussing. Then the countless back and forth emails. Those bastards sent a product that is the WRONG size! They REFUSE to either exchange it for the correct size and/or issue me a FULL refund. Saw their ad on my Face book page. Next, I'm going to report them there and hopefully kick their assess off social media!

I guess I was sent the WRONG item I NEVER ordered (nor would I EVER order that crap!) because after my first recent order arrived, I was VERY displeased with it (as were countless others!) and posted a negative review. But honestly, my two cats can tell the difference between a wooden cooking spoon set (that had another person's name on the label underneath mine) and a keyboard and mouse! Quality and now service is going down the drain with QVC! Major disappointment dummies!