Thumbnail of user ronnc

Ronn C.

Contributor Level

Total Points
110

1 Review by Ronn

  • Spokeo

10/24/15

THIS SITE IS A TOTAL SCAM AND FRAUD.
I paid my "premium" membership fee to find that fee covered ONLY email addresses. Each additional item one checks is an additional monthly fee. For example reverse phone numbers, name, address would be 3 added fees.
When I wanted a refund, they would only refund one-half of the $29.80 fee ($14.85).
Customer service representative was not very friendly; but, one could see why with all the complaints shown here.
SAVE YOUR $$$$. I'm still wondering how they continue to operate with so many unhappy former clients.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Ronn.
We want to make sure that your experience with Spokeo Customer Care is a positive one and wish to assist in resolving this issue. Please allow us to explain about Spokeo. We are a search engine that specializes in finding people. Many of our customers have had the opportunity to reunite with lost family, friends, and loved ones, and that is something we are proud to be a part of. We sincerely apologize for any misunderstanding, and any inconvenience this experience has caused. Please contact us directly by email at customercare@spokeo.com, or at 888-906-0850 we would be happy to give you a complimentary subscription to our Premium Services.

All the best,
The Spokeo Team

Ronn Has Earned 30 Votes

Ronn C.'s review of Spokeo earned 30 Very Helpful votes

Ronn hasn’t received any thanks yous.

Ronn doesn’t have any fans yet.

Ronn isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user fmoore269
Kaye H. reviewed Spokeo
4/20/24

I will review after I have a chance to use this product. How can I make a review without testing...

Thumbnail of user faga
Fag A. reviewed Spokeo
4/6/24

Useless useless useless useless useless useless useless useless useless useless useless useless...