You guys hit it out of the park again! Easy part schematic diagrams, personal service, good pricing, video tutorials... What else could you ask for?
I ordered a Dewalt planer drive belt along with some miscellaneous parts one evening. I called early the next day to see if they could delete a retaining ring from the order, as I realized it wasn't needed. The associate made a personal effort to reach the packer to take the item off my order, gave me credit immediately, (even if the packer wasn't able to delete the ring), and I got my order the next day. A lot of care shown over a $4.00 part. I appreciate the good service that I have enjoyed over the last 5 years or so and will continue to be an appreciative customer in the future!