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Member since April 2015

  • Reviews 54
  • First to Review 24
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Review Distribution

5 stars
27
4 stars
3
3 stars
3
2 stars
3
1 star
18

About Me

consultant by day with a dark side looming at night. Very much an academia nut and have three degrees. But that and $2.50 will buy you a cta ride.

How I Can Help

I am an idea generator and looking for networking opportunities.

Interests

my dog Brian, NPR, NCIS, Chicago history and variety

54 Reviews by Ron

Sort by: Most helpful

IvyExec

IvyExec

4/23/15

I signed up and was never able to sign on, even with the email help they provide. I finally spoke to a customer service representative who claimed she cancelled my account. A month later I was reviewing my credit card statement and there was a 6-month charge on my card. What a scam company. I am reporting them to the Better Business Bureau!

DooStang

DooStang

7/3/15

I went into this with hesitancy but kept hearing they do a nice job with high tuning of resumes. The site ensured one would increase job interview increases, but I saw no difference between my previous resume and Doostang resume.

Banggood

Banggood

5/6/15

I ordered two pairs of cargo shorts less than 3 months ago and the top button on bother pair have come off. I'm not going to bother with a refund request, just won't shop here any longer

Touch of Modern

Touch of Modern

11/19/15

I purchased a Chicago clock from the merchant and the directions were insufficient to complete the installation of the clock. An email to customer service was inadequate! Buyer beware!

Best Buy

Best Buy

5/7/15

I visited today to expressly use a $5, and $10 certificate. Unfortunately I had not recognized that Outlook prevented download of pictures and the bar code for both certificates were not visible (I'll own that). I was able to find the $10 .email with the bar code. The register attendant got annoyed when I could not find the $5 coupon email. It looks to me if you see a $10 certificate is valid, why would the $5 not be, and simply do an over-ride. He told me if I found the email to come back within 2 weeks and it would be credited.

1. It's not worth my time to go back to the store (20 mins away) for a $5 discount. I consider it a lost cause at this point.
2. This young man has no inkling of negotiating with a customer, even when one certificate (larger at that) was found.
3. There is an OfficeMax which is located 2 stores down, which will serve well to purchased ink cartridges.

Today, BestBuy lost a very valuable purchaser over a trivial matter.

USPS.com

USPS.com

11/18/15

Mail Deliverer doesn't ring my apartment buzzer to inform me I have a package, and puts a delivery notice that I have to go to the Rogers Park post office to pick up my parcel. This has occurred AT LEAST 4 time, and I filed a report with the post office and nothing came of that. I have quite using USPS for my eBay dealings and now use The UPS Store.

Sorry USPS, major fail for this customer!

LinkedIn

LinkedIn

7/24/15

I keep my LinkedIn profile up-to-date and have tried to utilize it as often as possible for searching for jobs, but their supply of non-profit openings is very limed, hence the mediocre rating.

AT&T

AT&T

11/27/15

The agent was pleasant enough, but was unable to get my iPhone to receive a signal. He transferred me to an apple specialist who was of less help. They have mad the process of upgrading phone ridiculous!

Npo.net

Npo.net

12/11/15

A received 20+ emails per day and applied for positions almost daily. It got tiring submitting my info to a job, most often not to hear anything back. While this is not necessarily a problem of the emails, it does show that candidates are inherently neglected and the recruiting process is very I humane and in the end miss out on good talent. I hold boo.net to a higher standard and should have checks and balances so that the process is more humane.

Southwest Airlines

Southwest Airlines

12/9/15

I had to make a quick trip to NC from CHI for my Uncles funeral. I booked a ticket last minute and later cancelled because I had second thoughts about the cost. My Aunt insisted I com and she would loan me the money. The SWA customer service agent quickly pulled up my history and was able to be create the ticket in less than 5 mins. KUDOS!

Macy's

Macy's

11/26/15

I looked forward to this role; however, I had a manager that would direct me to do major tasks knowing that I wasn't trained to do it. I tasted the cool aide and didn't like it!

Sprint

Sprint

2/12/16

As a former HR professional, I had the most egregious interview with Bob at the 3346 N Western Ave, Chicago store (shift lead role) yesterday.

From the beginning of the interview, he said "I don't know why Im interviewing you" no less than 4 times. He asked me what brought me to Chicago and then said I had qualification over those for this position. From the beginning of the interview he continued to relate my experience with his wife's employment situation. I nailed the managerial questions, and then there were questions he said "oh, I don't have to ask you this."

As a job seeker, I am as equally evaluating the company I am interviewing with, as well as being interviewed by the employer. I feel like I had no chance from the start, which is a very unpleasant place to be. I expect better than this! My valuable time was wasted!

PetSmart

PetSmart

11/28/15

I shop at the store on Broadway in Chicago and had an abundance of choices when I went to by my pup a new bed. The store was neat and clean, and the cashier was professional and smart.

UPS

UPS

11/26/15

I have used the UPS Store at Howard and Clark in Chicago and the associates have always been more than kind and courteous. I am writing this for the superior customer service that Curtis provided on Nov 25, 2015, working over 2 hours to get an important fax to an insurance company. Customer Service is still alive at certain places!

GeekSquad

GeekSquad

5/6/15

I discovered this morning that the Window's key on my keyboard was not working. I spoke with an agent who had to elevate the problem as it "as over her head." I had to go into the city, so left GS working on this issue. I got a phone call roughly 2 hours later that the problem had been corrected.

Only to get home and not able to open Outlook, so I had to have another remote session conducted on my PC. I again had to leave the PC unattended, and came back and it was finally correct. At this point, I have very little faith in Geek Squad, and will consider other alternatives when my 1-year contract runs out.

Quicken

Quicken

6/8/15

I did a refi in 2014 and had an outstanding experience! They have a web/App interface that allows you to follow your loan approval from start to finish! Also, if there is a piece of info they need to proceed you will know immediately. I initially thought this would take the place of human intervention, but there was just enough follow-ups that this wasn't a problem! Highly recommended!

Brooks Brothers

Brooks Brothers

7/24/15

I ordered a shirt,pair of slacks and a snazzy tie and the order came as one package and arrived before I expected it.

RCN

RCN

11/30/15

I woke up to find no internet connectivity. I called RCN and they said my last payment was denied by the bank. Ok, I calmly call my bank and they researched the issues and told me no payment request was received from RCN on the date RCN quoted. So I pay off the outstanding balance and had a one hour delay getting services running. I verified the checking account that was to be drafted and it was correct in their system.

One positive, the last RCN agent I talked to was able to restore my cable serve by having me manipulate the modem. However, the 1-star rating is for the billing transaction error.

Official’s Wearhouse

Official’s Wearhouse

11/29/15

I purchased a referee bag from this firm and got an email asking what name I wanted embroidered on the bad (The item listing didn't include this). Nice to see a vendor go out of their way to make a customer happy!

Clark-Devon Hardware

Clark-Devon Hardware

11/30/15

When you walk in the door, a salesperson greets you and asks you what you need. Not only do they point, they walk with you and show you exactly what you are looking for! 5+ stars!

Ron Has Earned 50 Votes

Ron M.'s review of Npo.net earned 2 Very Helpful votes
Ron M.'s review of Quicken earned a Very Helpful vote
Ron M.'s review of AT&T earned 2 Very Helpful votes
Ron M.'s review of USPS.com earned 3 Very Helpful votes
Ron M.'s review of RCN earned a Very Helpful vote
Ron M.'s review of Brooks Brothers earned a Very Helpful vote
Ron M.'s review of Touch of Modern earned 5 Very Helpful votes
Ron M.'s review of Official’s Wearhouse earned a Very Helpful vote
Ron M.'s review of Banggood earned 4 Very Helpful votes
Ron M.'s review of GeekSquad earned a Very Helpful vote
Ron M.'s review of DooStang earned 6 Very Helpful votes
Ron M.'s review of IvyExec earned 11 Very Helpful votes
Ron M.'s review of Sprint earned a Very Helpful vote
Ron M.'s review of Macy's earned a Very Helpful vote
Ron M.'s review of Best Buy earned 2 Very Helpful votes
Ron M.'s review of UPS earned a Fraud Buster vote
Ron M.'s review of LinkedIn earned a Very Helpful vote
Ron M.'s review of PetSmart earned a Well Said vote
Ron M.'s review of Southwest Airlines earned a Well Said vote
Ron M.'s review of LinkedIn earned a Well Said vote
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