I had exactly the same experience as Scott C -- trial plan expired then a charge for $750 (5 licenses at $150 each. I am a single person home office.
They make it almost impossible to speak to a live person. I had to choose the phone option to "buy" to get to a person who then referred me into their ridiculous chat site only to be told there is no refund policy, no exceptions.
This company is bad news. Stay away at all costs.
Anyone have any ideas how we can band together to make this company pay for its dishonest business practices?