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Ronika C.

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Experience: Education

Member since July 2020

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1 Review by Ronika

7/1/20
Without getting into too much detail. This company is a fraud! I requested a refund because my paper was horrible. The manager contacted me & offered me $5 of my $25 that I initially paid. I advised I would write a review due to poor customer shrive and lack of overall quality. Bob stated me writing a review is blackmail & greed to give a full refund. I have screenshots of the email I will be forwarding over to my bank to file a claim because its been 2 weeks and I have yet to receive my refund and when I reached out to a customer service rep today he implied it looked like I had done a chargeback on my account meaning I didn't allow the bank to take the funds for the services. This whole situation has been distasteful and I will no longer do business with the company! I also put my order # at the end of this review to see the comments/excuses they will have after this review is posted.

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