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Ron H.

  • 1 Review
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Experience: Business

Member since December 2020

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1 Review by Ron

12/6/20

I had a out her security system but it failed when something went on in front of my home. I saw night owl and the cost was in my price range. And ordered a night owl 8.0 4k HYBRID wired unit. It took a bit of drilling and running the cable about 3 hours for 4 camera's only because o ran it through the attic. After chating with support I couldn't believe the picture. It was very clear. Even at night. I have had it running for over a year 24/7 and have had no problems with it at all. Only check it if something happens. So today I thought I'd hook it up to my mobile phone. So I could watch my old dog when he's in the yard. Had problems getting it hooked on my phone. Called customer support again and the person I chated with was the most helpful customer service person I have ever delt with. Spent over a hour on chat with support. They walked me through the steps and was very understanding with me because I'm not good with computers and app on my phone. Thank you very much for the person that helped me. Now I can check on my dog all the time plus worry free system. Anyone thinking about getting a security system for a good price and outstanding support get a nightowl. And I have never had any problems around my home since I have this system. I don't ever write reviews but the person
On chat support was so helpful. Thank you again support. SATISFIED CUSTOMER. RON H.

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