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I recently purchased a faux leather jacket from thred up and as I was searching the pockets I found a pair of unwashed women's panties! I'm totally disappointed and disgusted by this! How can they not have someone who checks the items before sending them out! They have just lost a customer!
Ronea A.'s review of thredUP earned 81 Very Helpful votes
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Thank you for taking the time to bring this to our attention, Ronea. We are really sorry to hear that you received the jacket you purchased in this condition. Our team closely inspects every item that gets sent to customers, and we apologize for any oversights on our end. Please reach out to our Customer Support team via thredUP.com/contact with your order number, we'll be happy to provide you with a good resolution to this.