I bought a clipper / trimmer set but the set only comes with combs for the clipper, none for the trimmer. Of course this wasnt disclosed in the product description. Ok, whatever... but the trimmer guards only cost $13 which is below the $25 free shipping min. The shipping charge for a 3oz item? $12.39. Really? Insult to injury... the package hasnt shown up for 2 weeks and there's no way to track it.
The wahl cs person i spoke with couldn't care less.
Im sure in the midst of a pandemic with salons and barbers closed whal is doing record sales so who cares if a few customers are pissed.
I believe what goes around comes around so wahl will get their due.
RIP Tony Hsieh