ron c.

Like many Masterpiece Transformers Collectors I tried to save a buck and switched from my long time go to company BBTS and tried preordering from TFSource. BIG MISTAKE. I have no shipping or condition complaints. I was suspicious in the beginning because they only offer email as a form of contact for customer service. This is not a good policy. Additionally, they are selective and inconsistent in responding and are in my opinion, hostile in attitude. Also, I feel it is poor practice to charge a customer for a preorder before the preorder is released and/or shipped. Very few places still do this. This entire company reeks of a mom's basement-fanboy run business and seems to operate as such. Save yourself the time and hassle and go to BBTS, suck it up and pay for the shipping. In the end, things will work out a lot better for everyone.,