Ron C.

Products here are way over priced, and when you add in their ridiculous shipping charges you really feel taken advantage of at SteMac.

Ordered an american made Telecaster this year from Fender Musical Instruments Corp. It took almost 2 weeks for it to show up. The box was beat to hell and labels on the box showed it came from some independent music store. I refused the shipment and disputed the charge on my credit card. Not the Fender company I grew up with. Their quality has gone down the tubes along with their customer service. Also, earlier in the year purchased a Player series Telecaster from Sweetwater, It showed up unplayable the neck was crooked, the nut was very poorly cut, #1 E string at the 18th fret had no fingerboard underneath it, and the fingerboard was so rough it made loud scratching noises when you would bend strings. Stay away from Fender.

I stopped doing business with Musicians Friend several years ago because their customer service stinks, and when you order a new item, many times you will receive B-stock, open-box, or demo items sold as new. As a company they have absolutely no integrity. Because they were the only vendor that had an effects pedal I wanted, I decided to give them anther try. BIG MISTAKE! Not only was it poorly packed, but the factory box had been opened and the pedal was defective. I called and got an RA# and returned the pedal the same day I received it. Musicians Friend received the pedal on 8-3-20 and as of 8-11-20, no refund. I had to call my credit card company and dispute the charge. It has come to my attention that Musicians Friend and Guitar Center(owned by the same holding company)will have to file bankruptcy this year. I hope so, it would be excellent to see these rip-offs out of business.