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Ron B.

Contributor Level

Total Points
83

1 Review by Ron

  • Apple

11/2/18

I purchased an iPhone 7 14 months ago for $648.00. Apparently there is a recall on 3 different models and mine is one of those. Upon doing my own research I found this out. After calling apple 3 times they finally said they would fix the issue if I would bring it in to a store. I made arrangements to drive two hours to Nashville and upon arrival they said they couldn't fix the issue as it was out of warranty but the apple techs would if it could be shipped to them. I agreed to do this and a week later received an email if I wanted my phone fixed I would have to pay $149.00. I called the number on the email to find out they couldn't or wouldn't tell me why they were wanting to charge me. So much for a recall there Apple. I would recommend no one pay the outrageous prices for apple devices that last (just out of there warranty) just to be replaced less than a year later. No wonder they are a trillion dollar company. This is my first and last Apple device I will ever own. I will try and convince my friends and family to turn away from this product as well. I sincerely hope this gets out to a lot of people and people start going back to their android devices that last longer than a year.

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