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Went to refinance, the loan processor (and his supervisor) don't return calls, don't answer emails, or answer their phones. They changed my closing date and amount of payment, amount of loan, up to and including funding date. This happened at least six times! I still don't know what is going on and no one will talk to me to explain anything to me! I will never-ever-ever do any business with this company again!
Sarah S.'s review of Mr. Cooper earned 13 Very Helpful votes
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If I could give it zero stars, I would. I only have one reason for the poor review: they have...
Well Mr Cooper handles insurance claims pay outs terribly. I would of never had my house done if...
