ronald w.

Honestly one of the best customer service experiences with an online store I have ever had. I ordered a snowboard, bindings, and boots from them. After initial use I found the rear binding mounting hardware kept coming loose (a fault of the manufacturer, not of evo) and when I called evo they immediately, no questions asked, told me they would contact the manufacturer and would then let me know when the new hardware would be shipping to me.

I also had an issue with a missing part on the boot (again a manufacturer error). Evo not only contacted the maker to get me the part (of which I received 3 more than I needed) but also agreed to a discount for the delay in my ability to use the product.

The staff is friendly and knowledgeable and eager to work for you. Bravo.