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Ronald P.

  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since January 2017

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    322

Review Distribution

2 Reviews by Ronald

5/1/17
I brought my bike to Valley Motorsports to find out why code 37 came up. I was told they think it's the linear control valve, but there is no way to test it to see for sure. They said they could block off the valve and I would have to stay on the throttle until it warms up. I stated directly and clearly NO, I want it fixed right so they put the new valve in. When I picked up the bike right at closing, I paid and went out and started it. The whole bike shook and would barely idle until it warmed up so I thought the ECU had to reset itself. When I got up the next morning I tried to start the bike and it took five tries to get it to run so I pulled the tank and took the filter off the control valve to find they plugged it anyways after I told them NO! Then I find out on the forums that yes you can check them and was given links to the service manual on how to do it. Matt in service said they couldn't get the idle to come down and that's why they plugged it. Any reasonable mechanic would say there must be something else wrong, not plugged a brand new linear control valve completely defeating the purpose of the valve! I then notice the spark plug wire and control valve hose were just laying on the cylinder head and not in the bracket so while rerouting the spark plug wire I notice a screw that holds the linear control valve plate inside the neck of the frame was half out, and the other three were not even put in! The clamps that hold the hoses, one was barely on, and the other was off completely. 360.00 wasted as my bike runs worse than when I brought it in. It kills me how people can rob others so blatantly with a smile on their face. I will NEVER, EVER bring my bike back to valley motorsports, and it will sicken me to even drive by the place!!
1/9/17
I placed my order December 2end Every time I chat them they say " can you just wait a few more days" Now they want me to contact the post office. This is the chat session>> Seven Duan
Support Agent
Good
Seven Duan
12:08 pm
Hello. Welcome to Newchic Customer Service.How may I help you?
Ronald Pidgeon
I would like to check on this order> Order Summary:
Shipping Details :
Order #:.
Shipping Method: Air Parcel Register
Seven Duan
I am checking for you now, could you please wait for a moment?
21810531 LT545251095CN
Ronald Pidgeon
Yes
Seven Duan
https://tools.usps.cion?qtc_tLabels1=LT545251095CN
USPS.com® - USPS Tracking®
Sorry for letting you wait for so long.
sometimes it will delay due to the bad weather or the customs. Could you please wait for another few days?
Ronald Pidgeon
You have said that for the last two weeks. I want to know when it will be here.
Seven Duan
Could you please send me the correct and full shipping address in the following format:

Name/consignee:
Address/site:
city:
provinces/State:
Post Code:
Country:
Phone number:
Ronald Pidgeon
E-mail Address: .
Shipping Address: .
Seven Duan
Ok!The address is correct, Have you contacted the local post office ?
Ronald Pidgeon
Contact them for what??
Seven Duan
Would you mind checking in the local post office with your full name?Many people found their packages in the post office. If there is no package in the post office,please contact us and we can refund or resend then.
Ronald Pidgeon
This is flat out bull$#*!!!! This company suck!
Where exactly is the package coming from. Who are you and your company if you can't even track a package I bought from you???
Seven Duan
China
Dont worry! If long time not arrive, we will give you a good solution
Ronald Pidgeon
So I go to the post office and say I'm looking for a package from china? Get real!
newchicn
Newchic N. – NewChic Rep
Dear Ronald P.

Sorry for the trouble. Sometimes, the item may be slightly delayed because of customs clearance, holidays or bad weather. It is out of our control. We are trying to improve our shipping service as well. Sometimes, the package was held in the post office, customers need to go to post office and pick the item up . We really hope our customer can receive the item asap. What we can promise is that if there are any problems of order, please contact us via Live chat or service@newchic.com in time and we will do the best to help you.Thank you.

Best regards,

Newchic team.

Ronald Has Earned 3 Votes

Ronald P.'s review of NewChic earned 2 Very Helpful votes

Ronald P.'s review of NewChic earned a Well Said vote

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