I received excellent technical support and recommendation in the ordering process for a lift to be installed on our ancient uneven concrete stairs. The installation instructions themselves were easy to follow. I installed the lift all by myself. Although two people working would have made the operation go faster, it would not have made the installation any easier. Easy is easy, no matter how many people are involved. The lift chair moves at a nice reasonable pace. Need a lift? You'll be happy with what you find here.
Frame - strong and sturdy.
Design - simple and efficient.
Technical support - thorough, knowledgeable, and understanding.
Economy - you get so much more than you pay for.